If something is not done to your expectations, please let us know within 1 day of service completion via email. We’ll send a team out to make it right (within a 7-day window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.
All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a certified Book A Dash Cleaner.
We have three levels of security in place for your protection (and ours).
In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very, very seriously.
If you’re not content with your cleaning, let us know within 24 hours and we will come out and re-clean (within a 7-day window).
In the unlikely event that you think our certified Book A Dash Cleaner still did not a good enough job to recommend us to your friends, we’ll refund your money.
Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have.
In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
You can submit a password change request on the customer login page at #
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website. You can call or email us for a quote that falls outside of the scope.
We provide services for Fairfield County Connecticut. If you don’t see your city listed here – email us to get us in your city!
Sure thing. Simply respond to your confirmation email or email us directly to add any comments you would like to be applied to your service.
Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.